nirmalv351

Accomplished Project Manager/ Infrastructure Manager with over  Eleven Years of experience in Operations, Service Delivery, Planning and coordinating implementation and support of technology solutions in IT Projects ONG and BFSI, encompassing multiple specializations, platforms and technologies with PMP Certification

Ø  Project Management

Ø  Client Management

Ø  People Management

Ø  Demand fulfillment.

Ø  Financial Management

Offshore Engagement

·          Experience in the areas of program management such as Schedule and Cost management, Resource management, Risk and Issue management, Invoicing & purchase orders and Program governance

·         Responsible for developing the project plan,project schedule, resource plan, gap analysis and project budget with the project team using tools like Power BI and MSP(Managed Service Provider) tools.

·         Ensure visibility of project performance with regular updates and call- out to the leadership and stake holders by publishing and managing reports and communications. Proactively prevent delays to the schedule or budget overruns

·         Ensure resourcing process for demand validation, fulfillment, forecast & flag for hiring within timelines, oversee fulfillment & mobilization of Resource requirements

·         Experience in communicating with a variety of stakeholders at various levels of the business and tailoring communication style to fit audience and establish partnerships with stakeholders and coordinate program meetings and events

·         Manage risks and issues in the project and steer them to closure with appropriate timelines and reporting structure

·         Drive and execute the project plan to meet milestones. Conduct workflow management to adhere to the SOP’s

·         Conducting review meetings & updating risk management plan in consultation with all experts / members

·         Experience in contract governance, evaluating and executing various contracts covering a range of transactions

·         Supervise and controls the execution of business, technical, and administrative training and compliance of the assigned program, project.

·         Generating variation report, project performance reports, monitoring of contractual milestone progress

·         Work with Compliance leadership to develop forecasts, goals and analyse data to help guide the department

·         Establish an updated framework for annual and quarterly financial planning, with automated tracking and reporting

·         Providing support to Project managers in creating charters, SOWs, project plans, resourcing, contingencies, success metrics

·         Align program with initiatives and manage cross project dependencies

·         Facilitate change management and communication planning activities through project lifecycle

·         Communicate to leadership over the project in accordance with TE project management

·         Supply regular reporting to senior management on key metrics of the program of projects

Contract/SOWs & Invoicing:
·         Supported both T&M Projects (Staff Augmentation) and Fixed Price Projects

·         Responsible for invoicing of the fixed price projects based on the milestones defined in the contract

·         Responsible for supporting invoicing of Staff Augmentation (T&M) projects by doing a timesheet reconciliation by comparing data given by the client (hours logged in the client system) versus hours logged by the resources in the internal systems to report any discrepancies and used this to generate monthly invoices

Working on Staff Augmentation Project
·         Present project revenue quarterly.

·         Responsible for Roll-on & Roll-Off support including resource assignments for projects

·         Responsible for tracking User ID creation and tracking access to client systems

·         Tracked tickets for demand fulfillment for Staff Augmentation Projects

·         Co-ordinate with the Project Lead for resource extension & SOW Extensions

·         Support in Project Budgeting.

·         Work with the Sales team to submit RFP to customers.

·         Managing Customer Audits and Annual Surveys.

·         Tracking the Projections for Sales team and ensuring that the targets are met.

Other PMO Support Activities:

·         Provided access to various SharePoint sites , Lesson learnt tracker according to different levels of access required for project resources

·         Revenue Forecasting & Resource Forecasting.

·         Tracked compliance for resources for Client Data Protection Trainings

Tools :Power BI, Service Now, SAP Flora, Microsoft

Worked  as a PMO in J Connect Payroll through Birlasoft  May 2021 – April 2022
·         Monitoring & Updating Schedule, Budget and Cost & Invoice Plan for the Project and ensuring Continuous Management buy-in for the project

·         Keeping a close tab on Project Performance using various concepts of Critical Path.

·         Have responsibility to control and monitor major project expenditure including verifying and checking of ordering rates using historical cost data & analysis and experience.

·         Closely interacting with Project Planning for possible schedule improvement / fast tracking of activities

·         Conducting review meetings & updating risk management plan in consultation with all experts / members

·         Generating variation report, project performance reports, monitoring of contractual milestone progress

·         Preparing and Presenting the Performance of a Project to higher management

·         Building ROTA’s (Return on Total Assets) (Scheduling) for Application Managed Services in ServiceNow tool for Incident allocation based on Resource & Project Calendars.

·         Building Hierarchy/Escalation POC for Incident Management.

·         Reconciliation of Tickets from Service-Now to Inhouse My Wizard tool to track Data flow and Status flow of Incidents.

·         SME for ROTA (Return on Total Assets) creation & Scheduling.

·         Attending Scrum Calls for Data Integration project.

·         Sending Daily Incident & Service Request Prioritising Reminder to all the Leads& escalating if required.

·         Calculation UAT/PT Defects on monthly basis & Pre-Go-live And Post-Go Live Defects.

·         Deck Preparation of Total Development & Incident & Service Hours for Senior Management.

·         Creating Incident & Service Request Enhancement & WSR Decks.

·         Overall project governance

Worked  as a PMO Executive in I Opex Technologies May 2020 – Till Feb 2021
·         Work in conjunction with stream head for all projects under Regulatory Technology

·         Tracking and governing risks, issues and audit observations

·         Ensuring governance around vendor management (invoices, SOWs, POs)

·         Preparing and presenting Stream/Cluster decks and dashboards to CXOs

·         Conducting regular meetings with CTO, Stream heads, Project and Program managers

·         Client Communication & change management

·         Monitoring Day to Day operations and report generation for various stake holders of the project

·         Client Presentation on New development and changes

·         Vendor coordination

·         Consolidating project status reports from various leads and publishing to stakeholders

·         Coordinating with HR team for resource allocation, on boarding and de allocation of resources across different departments

·         Responsible of billing of all projects in coordination with accounts team

·         Génération of Project status report for submission to various key stakeholders and senior management

·         Maintaining periodic Project Status Reports including Risks and Issue registers.

·         Project coordination and generating regular status reports for Project, Construction and QA/ QC Managers

·         Providing key administrative support from the project initiation through to the project post- completion handover.

·         Managing Project Health Scorecards and updating management onProgram status.

·         Vendor Management Coordinated with internal and external Clients / vendors for the flawless execution of projects by providing responses to RFPs, SOWs, SLAs and solutions through proto types, collaborated with executive management and business units, so the IT plans and priorities aligned to maximize business value and meet compliance requirements, negotiations and strategic financial analysis.

·         Internal Stakeholder management, status reporting of ongoing projects on delivery parameters& improvement opportunities from inception to closure.

AUDIT ANALYSIS & REPORTING AND STAKEHOLDER MANAGEMENT:
·         Conducting the In-progress/Process/Configuration/Verification audits for the projects

·         Preparation of Monthly Dashboards & highlighting the compliance figures to Senior Management

·         Report the best practices, non-compliance, open issues in the project to respective stakeholders

·         NC Ageing analysis

·         Project Status Reports (PSR) at defined frequency with Client for Project Updates

·         Senior Management reviews every month highlighting the Project performance in terms of Delivery, Efforts & Quality

Worked  as a PMO  in HCL Technologies ( The world bank Group ) JAN 2017 – Apr 2020
Job responsibilities: Resourcing and Headcount Management
Job responsibilities :PMO

·         Entry-exit process development and maintenance, Utilization and effort Forecast. Leave reporting, allocation changes as and when required

·         On-boarding: When the associate joins to the project, the project has its own formalities like filling NDA forms and others.  Taking care of allocating to WON & teams.

·         Off-boarding: When the associate leaves the project, need to take care of de-allocation, filling up like HOTO (Handover and Takeover) forms and other formalities.

·         Responsible for Project WON Allocation, de Allocation & Billing.

·         Effort & resource forecasting on need basis.

·         Keep a tab on resource requirement with running Headcount Database and raising indent for the same, coordination with recruitment team

·         Coordination with internal and external BUs for any RM requirement

·         To ensure project’s monthly billing

·         Reporting:  Maintaining excel reports as and when needed in the project

·         Weekly projections:  These projections are updated as per the billing vitals sent by the managers.  We will calculate the billing vital amount with the projections to find out whether we are in gain or leakage.

·         Projections:  Projections includes the changes every time like adding associates or change of bill rates etc.

·         Billing:  Billing for the project every month as per the billing vitals in Ultimatix.

·         Co-ordinating with-IT team for Client Visit Arrangements.

·         Lead discussions with program/project managers in the identification and management of risk.

·         Timesheet follow ups and  management through SAP Field glass

·         Prepare documentation and back up to streamline all processes.

·         Asset management and planning audits(desk top, infrastructure audits)

·         Managing client visits.

·         Onshore offshore project coordination

2Years of experience in HR Recruiter at HCL Technologies) On behalf of Scalene works (Aug 2014 to Aug 2016)
Responsibilities in HCL:
Recruitment, Resourcing & Development

Role: TAG Executive

·         Arranging and reviewing vacancies, job descriptions and human specifications &competencies

·         Oversees HRO activities – Sourcing, scheduling, selection, follow-up, employee referrals

·         Complete HR Screening

·         Maintain contact with hiring managers and candidates throughout the hiring process.

·         Arranging for technical panels and coordinating at all levels of Interviews

·         Conducting Drives, Walk-ins, Campus interview, and personal interviews.

·         Offer negotiation, approvals and offer rollout

·         Weekly reporting to stakeholders

·         Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources (campus recruitment, headhunting, job portals, vendors, reference etc.)

Vendor Management

·         Includes Vendor Selection, Managing the list of existing and new vendors (3rd party staffing agencies), Communicate recruiting processes and policies to vendors, evaluate vendor performances, Initial level reviewing.

·         Managed a strong vendor database and also maintaining an effective rapport with them to achieve the stable inflow of profiles and matching them with the clients’